CRM and phone-system integrations

Three integration patterns:

1. Native webhooks (recommended)

For any CRM that speaks webhooks (HubSpot, Pipedrive, Zoho, GoHighLevel, Attio, Close, etc).

• CRM: configure an inbound webhook endpoint.
• SMSGate → webhooks → add the URL, format Native, pick events.
• Verify x-smsgw-signature (HMAC-SHA256 of body with webhook secret).

2. Twilio-compatible

Already have Twilio-based code? Change the base URL.

curl -u any:sk_your_key \
  https://sms.001.com.mx/api/v1/twilio/2010-04-01/Accounts/any/Messages.json \
  --data-urlencode "To=+15551234567" \
  --data-urlencode "Body=hi"

For Twilio-shaped webhooks to your CRM: in SMSGate → webhooks, pick format Twilio-compatible. You’ll get form-encoded From/To/Body/MessageSid/MessageStatus/NumMedia/MediaUrl0..N.

3. 3CX (Generic SMS Provider)

3CX Admin → SMS → Providers → add a Generic Provider:

• Send URL: https://sms.001.com.mx/api/v1/3cx/send
• Auth: HTTP Basic. Username = anything. Password = your API key.
• Test URL: https://sms.001.com.mx/api/v1/3cx/health

For inbound to 3CX, add a webhook pointed at 3CX’s receive URL with format 3CX.

4. Zapier / Make / n8n

Universal no-code adapter:

• Trigger: Catch Hook → your SMSGate webhook URL.
• Action: HTTP POST → https://sms.001.com.mx/api/v1/send with Bearer token.

This opens 5,000+ apps.

Mapping table